Privacy Policy

Royal Bar Carts ("we," "our," or "us") operates the website www.royalbarcarts.com.au. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use our services, or make a purchase from our store.

By using our Services, you agree to the collection and use of information in accordance with this policy.

---

1. Personal Information We Collect

To provide a curated shopping experience, we collect information that identifies or relates to you. This includes:

• Contact Details: Name, shipping address, billing address, phone number, and email address.

• Financial Information: Payment method details (processed securely via Shopify Payments and our third-party processors). We do not store full credit card numbers on our servers.

• Transaction Information: Details of the bar carts and accessories you view, add to your cart, purchase, or return.

• Device & Usage Data: IP address, browser type, and information on how you navigate our site, collected automatically via cookies.

2. How We Use Your Personal Information

We use your information to fulfil our contract with you and provide our Services, specifically:

• Order Fulfilment: To process payments, arrange shipping, and provide you with invoices and order confirmations.

• Customer Support: To respond to your inquiries and manage returns or exchanges.

• Marketing (The Royal Circle): If you opt-in to our "Royal Circle" or newsletter, we use your email to send promotional offers and early access to collections. You may opt-out of these communications at any time via the "Unsubscribe" link in any email.

• Security & Fraud Prevention: To screen orders for potential risk or fraud and to secure our shopping environment.

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

• Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.

• Logistics Partners: We share your name and address with shipping and freight carriers to deliver your order.

• Marketing & Analytics: We use tools like Google Analytics to understand how our customers use the site.

We may also disclose information to comply with applicable laws and regulations or to respond to a lawful request for information we receive.

4. Cookies and Tracking Technologies

Our website uses cookies to improve your experience. These allow us to remember your cart items and recognize you on return visits. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

5. Your Rights and Opt-Outs

Depending on your location (including under the Australian Privacy Act), you have the right to:

• Access the personal information we hold about you.

• Request that your personal information be corrected or deleted.

• Opt-Out of Targeted Advertising: You can opt-out of targeted advertising by visiting the Digital Advertising Alliance’s opt-out portal.

6. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@royalbarcarts.com.au or by mail using the details provided below:

Royal Bar Carts 

Address: Level 27, Santos Place, 32 Turbot Street, Brisbane, QLD 4000

Phone: +61 0468 267 955