Shipping policy

Shipping Policy

At Royal Bar Carts, we are committed to providing a seamless and reliable delivery experience across Australia and New Zealand. This policy outlines our shipping procedures, timeframes, and costs to ensure full transparency for our customers.

1. Shipping Cost

We offer Free Standard Shipping on all orders across Australia and New Zealand. There are no hidden handling fees or surprise charges at checkout.

2. Shipping Destinations

We ship to residential and commercial addresses within Australia and New Zealand. We do not currently ship to other destinations.

3. Order Processing & Handling Time

Order Cut-off Time: 5:00 PM (AEST) Monday – Friday.

Handling Time: Orders are typically processed and dispatched within 3–5 business days (Monday – Friday).

During this window, we perform quality assurance checks and prepare your luxury bar cart for secure transit.

4. Transit Time & Delivery

Once your order has been dispatched, the estimated transit time is:

Estimated Transit Time: 8–15 business days (Monday – Friday).

Total Estimated Delivery Time: 11–20 business days from the moment of purchase.

Please note: Remote or regional areas (WA, NT, and Northern QLD) may experience slightly longer transit times depending on carrier schedules.

5. Tracking Your Order

Once your order has been dispatched, you will receive a Shipment Confirmation Email containing your tracking number and a link to the carrier's tracking portal. Please allow 24–48 hours for the tracking information to update once the label has been created.

6. Our Shipping Partners

To ensure your bar cart arrives in perfect condition, we partner with trusted carriers and specialised freight providers, including:

Australia Post

Toll / Team Global Express

Allied Express

TNT / FedEx Australia

For larger or high-value mirrored items, we utilise specialised furniture freight carriers to minimise the risk of damage.

7. Delivery Procedure & Damage

Most deliveries require a signature. If you are not home, the carrier will typically leave a card to arrange redelivery or collection.

Inspection: Please inspect your package upon arrival. If the packaging appears significantly damaged, please note this with the driver or contact us within 48 hours at info@royalbarcarts.com.au.

8. Delays & Exceptions

While we strive to meet our delivery estimates, delays can occasionally occur due to extreme weather, carrier capacity, or high-volume periods (such as Black Friday or Christmas). If your shipment is significantly delayed, we will contact you via email with an updated delivery estimate.

9. Contact Information

If you have any questions regarding your shipment, please contact us:

Royal Bar Carts
Email: info@royalbarcarts.com.au
Phone: +61 0468 267 955
Address: Level 27, Santos Place, 32 Turbot Street, Brisbane, QLD 4000